Thursday, 1 August 2013

HOW TO INSTALL CENTRALIZED INDSOFT(INDSOFT MS OFFICIAL SOFTWARE OF IOCL)

For installation of  indsoft ms you have a good quality of internet connection and virus free o.s(best windows xp sp2),if you want to without any trouble.
for installation indsoft ms just follow the step..



(for password concern with area feild officer or local IS)

1. Strict instructions to be given to Distributor through Sales officer that they should not do any transaction in Old Indsoft once the GDB is pasted in FTP.
2. Please check Go Live report through

2. Uploading of GDB by Field officer in FTP in designated folder a. ftp://203.199.17.105
b. User id and Password : xxxxxx
c. Folder :CentralisedIndsoft
d.GoliveGDBàRespective State Office folder(eg.1100_DLSO)
After pasting GDB, mail should be sent to respective State Office IS group.
3. Programmes to be downloaded
Login in to FTP
ftp://203.199.17.105
User id and Password : xxxxxx
Folder :CentralisedIndsoftàxxxxxx
d.Filename Installation_ver7.zip (Always check download latest version)
Unzip the folder 

4. Installation Guidelines
Please deactivate the Antivirus (mainly Quick heal which will not allow to install the programmes) if any running in the PC as it will not allow creation of required files while installation.
I) I n s t a lla t i o n o f S ER V ER :

Run the following batch files as Administrator (right click and Run as Administrator. In case this option is not there you can Run the file directly)
i. ServerInstall.bat (only in Server Machine. Server and client will automatically installed in Server Machine)
ii. Following 2 DB files to be copied in IndsoftMS directory (D or E drive etc wherever software is installed) Folder :CentralisedIndsoft àConvertedDBàRespective State office Folder (eg.1100_DLSO)
a) DB File 1 : a Zip/rar file with file name X1_DistributorSAPcode (eg.X1_117579.rar) will be available in the above folder. Rename the DB File to X1.db if not renamed.


b) DB File 2 : a Zip/rar file with file name X1_ExtEnv.rar will be available in the above folder. Unzip the File (password “xxxxxxxxxx”) and copy in the Directory where IndsoftMS is copied . DB File name should be X1_ExtEnv.db only. This is a common file for all the distributors.

Note : Please download only X1 DB file pertains to your location. SAP codes mentioned at the end of this file.
iii. Copy IndosftMS.dll and IndsoftMS.jar files from installation folder if not copied.
II I n s tal l ati o n o f CL I E N T :
a) In Server Machine go to Command Prompt (C:\)
b) Type ipconfig (note down the IP address of the Server)
c) Click on ClientInstall.bat (in all Client Machines.) –
d) Type the Server IP address when prompted
e) These batch files will ask for a Drive to select. Select “D” Drive (other than “C” any drive)
f) Copy IndosftMS.dll and IndsoftMS.jar files from installation folder if not copied.
g) No other file should be copied into this folder.
(DO NOT COPY X1.DB AND X1_ExtEnv.db Client PC)
PLEASE RESTART THE MACHINE AFTER COPYING ALL THE ABOVE
After installing the above, please restart the PC(important). The DB will start automatically when PC is restarted.
Connectionconfigerror
In case software is not installed properly, this error will come. The reason could be
a) X1.db and extenv.db might not have renamed. Check the same and rename.
b) PC user may not have administrative privileges to install software in C Drive. Coordinate with the hardwardware service provider to get the administrative privileges
c) Anitivirus might not have disabled before instllation remove the same.
d) Host file entry missing : check in Windows/System32/Drivers/etc – 


e) Open file name Hosts in notepad and check for the following entry. In case this entry is missing, add this entry in host file and save.
127.0.0.1 IndsoftMS
e) In case all of the above are available, in the Startà run type the
following command
services.msc
A list of services will display. Check for service SQL anywhere
IndosftMS . Restart this service. In case it does not restart or gives an error started and stopped, it indicates the software is not installed fully. 


e) As a last resort try the following command

In case software is successfully installed, it gives an message IndsoftMS service started successfully, if not it gives an error either IndosftMS service does not exist or error in starting IndosftMS. 


In such case, change the PC and install in some other PC
5. Go to IndosftMS folder (D or E drive etc) wherever installed, and double click on IndsoftMS.jar. The Centralised Indosft will start. Copy the shortcut to desktop
6. Initial login will be Admin and the password will be as per old Indosft.. The password length restricted to 8 characters. In case password length is morethan type only first 8 characters.
7. Instal the Remote Login Ammy Admin ID which is available under FTP à Centralised Indsoftà IndosftMSàRemote Login for providing Remote assistance by Sales officers/ IS department.
Guidelines for Starting the operations
1. EOD Operation: (check for the Date of application and if the date is not current date then only do EOD).
2. In case the application is running on previous date (check Application date on Main screen), perform EOD operation through using EOD login (LOCIN) Menu-àMainteanceàEOD.
3. EOD operation to be carried out through LOCIN Login.
4. While doing EOD, if any data transfer is pending to central Server, user has to ClickàMaintenanceàSync to Central Server till such time the entire data is synced Central Server.
5. All cash Memos beyond 48 hours to be cancelled. A list of cashmemos will display. Go to Admin Login, cancel the cash memos by Clicking Beyond 48 Hours check box.
6. EOD operation may take more than 5 to 10 minutes. Please wait till it completes. In case of any error messages, the same needs to be corrected and rerun the EOD operation.
7. In case the application is running on current date, perform the EOD operation at the start of the next day operation.
8. Please ensure completion of this activity by Distributor
9. Before EOD, update the Rate Master

10. Set the Cash memo Format Menu---File-àCash Memo Print set up on intial login. Find out from distributor what format they are using


(Single,2 per page and 3 per page.)
11. Find out from the Distributor their RSP (RSP, Vat, Discount etc) and update through Menuà Rate Masterà Product Rates for all the equipments indvidually. Cash Memo will not generate if rates are not maintained.

Important : Vat to be maintained for all the equipments/materials
(Mandatory). In case distributor maintains VAT for any material/ equipment, maintain the rate informed by the distributor, otherwise maintain 0 value.
12. Printers to be tested
13. Internet Connectivity to be tested
14. In case any error in Sync operation, the reason could the user ID not created in Central Server for the distributor. Contact SO IS for needful action.
15. In case of any problem distributor faces in operating the software, any errors in central transactions, distributor should post the problem through

Help-à Contact us àClick the Link to report problems to Help desk.
Any problem should be posted here only.
16. Sales officers to Login to IndsoftCMS and check the problems posted by distributor through Centralised IndsoftàCentralised Indsoft Solution Portal.
17. First Level support will be Sales officer to clarify the doubts of the Distributors and in case the same can not be resolved by sales officer Click à Referred to SO IS so that second level support will be given by State IS. IN case State IS is unable to resolve they will refer to HO IS.
18. In case of Urgency / Critical issues, mail the problem to cool.anupgupta@rediffmail.com.



64 comments:

  1. I bookmark you and will try it. Thanks for sharing. desktop alerting software

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    Replies
    1. sure...and if u get any trouble just mail to me...

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  2. Replies
    1. i could not understand....clearly say

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  3. Heartily Thankfull to Anup, an excellent person to deal with ....helped me online and offline ( whatever he could have done)until the client was finally installed on my other machines.....
    thnx bro....:)

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  4. sir not syncronize local transtaction why that problem coming?

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    Replies
    1. it may be for server error/reset your internet connection and restart your system

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  5. for sbc to dbc software release two cyl. for customer...what can i do

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  6. hi sir,dead card activated and converded sbc to dbc, but problem with sbc to dbc cash memo for 2 cylinder at the same time

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    Replies
    1. this was programming mistake...contact with your state office_IT branch/ local IS

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  7. Is centralized indsoft compatible with windows 7(32/64 bit)?

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  8. Please give detail notes of this software

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  9. Please give detail notes of this software

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  10. sir client not working please help me

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  11. please if u can assist through ammy or teamviewer then it ill be a pleasure...thank you

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    Replies
    1. sure..its my plzr...you can mail me your contact details on cool.anupgupta@rediffmail.com

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  12. amiya mukherjee14 November 2013 19:09

    Sir, how do i make CAV entry ?

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    Replies
    1. log in with admin,goto >administration>customer adjustment>cav entry(NB-before cav entry please ask from your field officer)

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  13. Hi,
    I am getting error while installing client at windows 7 pc. On running "Client Install.bat", I get these messages:

    Scanning existing host file for Indsoftms entry
    The network connection could not be found.

    More help is available by typing NET HELPMSG 2250.

    System error 53 has occurred.

    The network path was not found.

    Can you please tell me how to resolve this problem

    ReplyDelete
    Replies
    1. manual input your ip add. on host file. or contact me on mail cool.anupgupta@rediffmail.com

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  14. SIR HAMARA INDSOFT CENTRALISED SOFTWARE NAHI KHUL RAHA HAI SWAMI INDANE SERVICE HUSSINABAD

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    Replies
    1. contact me on mail and discribe your problem with error code cool.anupgupta@rediffmail.com

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  15. ANUP JI PROBLEM WHILE INSTALL\ING VER 8 ON CLIENT. CONFIG ERROR. PLS HELP ME THROUGH AMMY OR TEAMVIEWER

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  16. anup ji tdq file not sync . what is the problem imy indsoft running on 7th jan.

    ReplyDelete
    Replies
    1. due to server and power maintenance by reliance power,server is closed today i.e, 12.01.2014

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  17. we are facing probl;em from last 4 days from 7th jan 2014

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  18. PLEASE HELP ME HOW TO PRINT SLIP IN 80 COLUMN PRINTER OF EPSON LX-310

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    Replies
    1. please specified your working ver. i mean centralised or old indsoft?

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  19. hello anup g...I am from Moradabad .....suffering problem for data sync..with our centralized indsoft..We are unabel to change our indsoft date...Our field officer always says that system is under maintenance...When all data sync than KYC data for new connection could not be sync...Please help

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  20. anup ji

    my no. is 9530639239 . can i call u

    ReplyDelete
    Replies
    1. yes i am avaivable(before call text first)

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  21. anup ji

    i am facing problem in client machine. i change my hard disk. server installation working ok. but in client software not working. but when i attached old harddisk on server when client machine working properly. i think problem in new hard disk win7 installation pls call or sms me i will call u. i also call from other number u not pick the phone .pls call /sms thanks

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  22. hello anup ji i am gurdeep from jalandhar punjab. my harddisk crash so i change it. now serveris ok. but indsoftms on client machine are not running config error appear. when i try to run software. i also try db updater but same problem appear pls solve the problem

    ReplyDelete
    Replies
    1. check your server and client i.p address both.
      if any prob. on run >type>system32 >enter
      drivers>etc>host(open host file in notepad and put manual i.p address)please do this step under a network engineer

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  23. Sir.. For the last three days Iam facing a problem in our indsoft as it says latest update avilable please update and when I do so the status bar dosen't show any progress. please help

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  24. put manaul update into...collect it from ftp server's "test1" folder,paste the containing items into my computers installtion drive under folder indsoft ms

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  25. sir my indsoft X1 AND X1_ExtEnv delete ho gaya ha indsoftms chala nai rha ab x1 and x1_extenv kaise mila gaya mujhe fr

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    Replies
    1. method 1-you may restore your system if computer has any restore point start menu>programme>accessories>system tools>system restore and restore your system at the point when your computer was o.k
      method 2- communicate with your field officer and ask him to address and contact no. of state area office(system department) designation- Senior IS.

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  26. sir , how do i make block in entry.

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  27. sir , how do i make block in entry.
    please reply me.

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    Replies
    1. sorry i am not understood your prob

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  28. sir , kindly attach insoft ms user manual. and please said canciletion system sl69 & stv .




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  29. sir,win8 me indsoftms install nahi ho raha hai connection confinf error de raha hai sql not start

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  30. This comment has been removed by the author.

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  31. INDIAN OIL ftp://59.185.238.17/

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  32. sir how i can delete blocked transaction

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  33. Sir How to clear for Transaction lock for Consumer

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  34. sir when i go for EOD operation then a window open and a message displayed in desktop of "build mismatch retry updating by clicking on indosoft ms.jar or download the latest dll from ftp.what can i do?another problem is EOD operations takes more time near about 30 minutes.any soln for this?pls reply.i am dipak from jammu.thankyou for your help on yesterday.

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  35. Is centralized indsoft compatible with windows 8(64 bit)?

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  36. sir i have face the sql anywhere.indsoftms service on local computer started then stopped. some service stop automatically if they are not use by other services or program. error and i am use command dbsvc -u indsoftms also in error starting service indsoftms..
    please help how can solve this problem..

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