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Anup Kumar Gupta(Indsoft Holding Agency) MOBILE NO. : +919707546449 (BEFORE CALL TEXT FIRST) for online assistant i am charged for this(remote assistant through ammy admin) *you paid my service charges only after your solution
Saturday, 24 August 2013
Monday, 12 August 2013
CENTRALISED INDSOFT ERROR "Connection Config Error"
Problem : "Connection Config Error" appear when starting the software by double clicking Indsoftms.jar flle
Solution : For sualuation this problem go to the ftp[ftp://203.199.17.105]
server (path://centralised indsoft/indsoft ms/db updater.rar)and
download db updater.rar file extract file and run "Connection
Config.bat" it will asking to delete some file you authorised him to do.
and follow the normal procedure.
reboot your computer
if any kind of problem you got after doing this mail to me with your complete problem and error,if possible attached screen shots...thanks for being interested to read my blog to all readers...my mail id is- "cool.anupgupta@rediffmail.com"
Sunday, 11 August 2013
Net Protector is best for Centalised Indsoft
I use many of antivirus but i believe only on Net Protector internet security.this is best for Indsoft Ms,its operate without any slowness even at the time of scanning. and i advised to use only Net protector for your OS which have Indsoft Ms installed
Wednesday, 7 August 2013
Friday, 2 August 2013
UPDATE NOT WORKING ON CENTRALIZED INDSOFT
अगर आप चाहते हो की आपकी सेंट्रलाइज्ड इन्द्सोफ्त अपडेट न हो तो आप ऍफ़ / टी / पि सर्वर से टेस्ट १ में दिए गए सभी तत्वों को नक़ल कर के आपकी कंप्यूटर के इन्द्सोफ्त MS के folder के अंदर दाल दे। उम्मीद है की अपडेट दोबारा चालू नहीं होगा, अगर किसी कारन वश ये होता भी है तो आप अपडेट कर दे , लागत समय से बोहुत कम समय में ये काम संपन्न हो जायेगा।
if you want to running your centralized indsoft without any update, because some time due to heavy traffic on ftp server its crash and unable to download the updates,for offline update you could download all the contains on test1 folder and paste to in Indsoft MS folder on your computer drive c/d/e/f or any drive which drive it installs,after pasting run your centralized indsoft ,if update still want simply update after pasting updates does not need time...it was simple step to make your update clere and save your time
if you want to running your centralized indsoft without any update, because some time due to heavy traffic on ftp server its crash and unable to download the updates,for offline update you could download all the contains on test1 folder and paste to in Indsoft MS folder on your computer drive c/d/e/f or any drive which drive it installs,after pasting run your centralized indsoft ,if update still want simply update after pasting updates does not need time...it was simple step to make your update clere and save your time
WEB BASED INDSOFT Dialer Setup
The new problem found in centralized indsoft,web booking or new connection booking(IVRS) not co-operate with indane.co.in to centralized indsoft.
For soluation of this HO release the WEB BASED INDSOFT Dialer(available on ftp://203.199.17.105 server's Test1 folder)
For soluation of this HO release the WEB BASED INDSOFT Dialer(available on ftp://203.199.17.105 server's Test1 folder)
How to Install the
Program ?
The downloaded file from the website will be a Zip File. WBI-Dialer-Setup.zip
Unzip the files into the unzipped folder.
Click on the Setup.exe file in the unzipped
Folder. The set up will install the
Dialer application on the computer.
The installation of Dialer application is complete. You will
find a Short cut placed on the desk-top named Dialer .exe. Click on this icon
to run the Dialer application.
When the application is run for the first time on a
particular computer, the application will check the internet connection and
Sybase database connection for that particular computer.
In case Booking are not downloading please do the
following:
Replace “serviceD” file from setup folder to your system
InfdsoftMS folder (Please make a backup file) and then restart the service
named SQL Anywhere - IndSoftMS from service.msc (Control
Panel->Administrative Tools->Services).
Note: If in case SQL Anywhere-IndSoftMS is not
restarting then you will need to restart your PC.
Thursday, 1 August 2013
HOW TO INSTALL CENTRALIZED INDSOFT(INDSOFT MS OFFICIAL SOFTWARE OF IOCL)
For installation of indsoft ms you have a good quality of internet connection and virus free o.s(best windows xp sp2),if you want to without any trouble.
for installation indsoft ms just follow the step..
1. Strict instructions to be given to Distributor through Sales officer that they should not do any transaction in Old Indsoft once the GDB is pasted in FTP.
for installation indsoft ms just follow the step..
(for password concern with area feild officer or local IS)
1. Strict instructions to be given to Distributor through Sales officer that they should not do any transaction in Old Indsoft once the GDB is pasted in FTP.
2. Please check Go Live report
through
2. Uploading of GDB by Field
officer in FTP in designated folder a. ftp://203.199.17.105
b. User id and Password : xxxxxx
c. Folder :CentralisedIndsoft
d.GoliveGDBàRespective State Office folder(eg.1100_DLSO)
After pasting GDB, mail should be sent to respective State Office IS group.
3. Programmes to be
downloaded
Login in to FTP
ftp://203.199.17.105
User id and Password : xxxxxx
Folder :CentralisedIndsoftàxxxxxx
d.Filename Installation_ver7.zip
(Always check download latest version)
Unzip the folder
4. Installation Guidelines
Please deactivate the Antivirus
(mainly Quick heal which will not allow to install the programmes) if any
running in the PC as it will not allow creation of required files while
installation.
I) I n s t a lla t i o n o f
S ER V ER :
Run the following batch files
as Administrator (right click and Run as Administrator. In case this option is
not there you can Run the file directly)
i. ServerInstall.bat (only
in Server Machine. Server and client will automatically installed in Server
Machine)
ii. Following 2 DB files to be copied in IndsoftMS directory
(D or E drive etc wherever software is installed) Folder :CentralisedIndsoft àConvertedDBàRespective State office Folder (eg.1100_DLSO)
a) DB File 1 : a Zip/rar file with file name X1_DistributorSAPcode
(eg.X1_117579.rar) will be available in the above folder. Rename the
DB File to X1.db if not renamed.
b) DB File 2 : a Zip/rar file
with file name X1_ExtEnv.rar will be available in the above folder.
Unzip the File (password “xxxxxxxxxx”) and copy in the Directory where
IndsoftMS is copied . DB File name should be X1_ExtEnv.db only. This
is a common file for all the distributors.
Note : Please download only
X1 DB file pertains to your location. SAP codes mentioned at the end of this
file.
iii. Copy IndosftMS.dll and
IndsoftMS.jar files from installation folder if not copied.
II I n s tal l ati o n o f
CL I E N T :
a) In Server Machine go to
Command Prompt (C:\)
b) Type ipconfig (note down the
IP address of the Server)
c) Click on ClientInstall.bat
(in all Client Machines.) –
d) Type the Server IP address
when prompted
e) These batch files will ask
for a Drive to select. Select “D” Drive (other than “C” any drive)
f) Copy IndosftMS.dll and
IndsoftMS.jar files from installation folder if not copied.
g) No other file should be
copied into this folder.
(DO NOT COPY X1.DB AND
X1_ExtEnv.db Client PC)
PLEASE RESTART THE MACHINE AFTER COPYING ALL THE
ABOVE
After installing the above,
please restart the PC(important). The DB will start automatically when PC is
restarted.
Connectionconfigerror
In case software is not
installed properly, this error will come. The reason could be
a) X1.db and extenv.db might
not have renamed. Check the same and rename.
b) PC user may not have
administrative privileges to install software in C Drive. Coordinate with the
hardwardware service provider to get the administrative privileges
c) Anitivirus might not have
disabled before instllation remove the same.
d) Host file entry missing :
check in Windows/System32/Drivers/etc –
e) Open file name Hosts in
notepad and check for the following entry. In case this entry is missing, add
this entry in host file and save.
127.0.0.1 IndsoftMS
e) In case all of the above are available, in the Startà
run type the
following
command
services.msc
A list of services will
display. Check for service SQL anywhere
IndosftMS . Restart this service. In case it does not restart or
gives an error started and stopped, it indicates the software is not installed
fully.
e) As a last resort try the
following command
In case software is
successfully installed, it gives an message IndsoftMS service started
successfully, if not it gives an error either IndosftMS service does not exist
or error in starting IndosftMS.
In such case, change the PC
and install in some other PC
5. Go to IndosftMS folder (D or
E drive etc) wherever installed, and double click on IndsoftMS.jar. The
Centralised Indosft will start. Copy the shortcut to desktop
6. Initial login will be Admin
and the password will be as per old Indosft.. The password length restricted to
8 characters. In case password length is morethan type only first 8 characters.
7. Instal the Remote Login Ammy
Admin ID which is available under FTP à Centralised Indsoftà IndosftMSàRemote Login for providing Remote assistance by Sales
officers/ IS department.
Guidelines for Starting the
operations
1. EOD Operation: (check for
the Date of application and if the date is not current date then only do EOD).
2. In case the application is
running on previous date (check Application date on Main screen), perform EOD
operation through using EOD login (LOCIN) Menu-àMainteanceàEOD.
3. EOD operation to be carried
out through LOCIN Login.
4. While doing EOD, if any data
transfer is pending to central Server, user has to ClickàMaintenanceàSync to Central Server till such time the entire data
is synced Central Server.
5. All cash Memos beyond 48
hours to be cancelled. A list of cashmemos will display. Go to Admin Login,
cancel the cash memos by Clicking Beyond 48 Hours check box.
6. EOD operation may take more
than 5 to 10 minutes. Please wait till it completes. In case of any error
messages, the same needs to be corrected and rerun the EOD operation.
7. In case the application is
running on current date, perform the EOD operation at the start of the next day
operation.
8. Please ensure completion
of this activity by Distributor
9. Before EOD, update the Rate
Master
10. Set the Cash memo Format
Menu---File-àCash
Memo Print set up on intial login. Find out from distributor what format they
are using
(Single,2 per page and 3 per
page.)
11. Find out from the
Distributor their RSP (RSP, Vat, Discount etc) and update through Menuà
Rate Masterà Product Rates for all the equipments indvidually. Cash
Memo will not generate if rates are not maintained.
Important : Vat to be
maintained for all the equipments/materials
(Mandatory). In case
distributor maintains VAT for any material/ equipment, maintain the rate
informed by the distributor, otherwise maintain 0 value.
12. Printers to be tested
13. Internet Connectivity to be
tested
14. In case any error in Sync
operation, the reason could the user ID not created in Central Server for the
distributor. Contact SO IS for needful action.
15. In case of any problem
distributor faces in operating the software, any errors in central
transactions, distributor should post the problem through
Help-à
Contact us àClick the Link to report problems to Help desk.
Any problem should be posted
here only.
16. Sales officers to Login to
IndsoftCMS and check the problems posted by distributor through Centralised
IndsoftàCentralised Indsoft Solution
Portal.
17. First Level support will be
Sales officer to clarify the doubts of the Distributors and in case the same
can not be resolved by sales officer Click à Referred to SO IS so that second level support will be
given by State IS. IN case State IS is unable to resolve they will refer to HO
IS.
18. In case of Urgency /
Critical issues, mail the problem to cool.anupgupta@rediffmail.com.
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