INDSOFTMS Client installtion

Many distributors are asking me for indsoft ms client installation...they where found many of errors...
for solution do the following :
BEFORE INSTALLATION
1. please install os windows xp sp2(use recently formated pc)
2. disable antivirus/or exit
3. selected drive where you want to install client have to blank.(please use of drive d:/e: or any other drive other then c:
4. note down the server pc's IP add.
5. make sure that the drive where indsoftms installed on server pc is fully  shared on network/my network places/LAN
6. please use of software ver7
(THIS IS NOT RECOMMENDED ITS ONLY MY ADVICE) 

Installation process
a) Click on ClientInstall.bat (in all Client Machines.) –
b) Type the Server IP address when prompted
c) These batch files will ask for a Drive to select. Select “D” Drive (other than “C” any drive)
d) Copy IndosftMS.dll and IndsoftMS.jar files from installation folder if not copied.
e) No other file should be copied into this folder.
(DO NOT COPY X1.DB AND X1_ExtEnv.db Client PC)

restart your pc....if any error found reinstall without uninstall privous one

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CENTRALISED INDSOFT ERROR "Connection Config Error"

Problem : "Connection Config Error" appear when starting the software by double clicking Indsoftms.jar flle

 

Solution : For sualuation this problem go to the ftp[ftp://203.199.17.105] server (path://centralised indsoft/indsoft ms/db updater.rar)and download db updater.rar file extract file and run "Connection Config.bat" it will asking to delete some file you authorised him to do. and follow the normal procedure.
reboot your computer

if any kind of problem you got after doing this mail to me with your complete problem and error,if possible attached screen shots...thanks for being interested to read my blog to all readers...my mail id is- "cool.anupgupta@rediffmail.com"

Net Protector is best for Centalised Indsoft

I use many of antivirus but i believe only on Net Protector internet security.this is best for Indsoft Ms,its operate without any slowness even at the time of scanning. and i advised to use only Net protector for your OS which have Indsoft Ms installed

If MIcrosoft site is not open

if Microsoft site is not open and a error shown that "no response: but other site running continuously .

the solution is here...

step 1> Go to start menu> RUN > type "services.msc" hit enter

step 2> find "DNS client" if it start then "Stop" or disable

now try to open the site which was not open

How to enter AC4 on centralised Indsoft

how to

UPDATE NOT WORKING ON CENTRALIZED INDSOFT

अगर आप चाहते हो की आपकी सेंट्रलाइज्ड इन्द्सोफ्त  अपडेट न हो तो आप  ऍफ़ / टी / पि सर्वर से टेस्ट १  में दिए गए सभी तत्वों को नक़ल कर के आपकी कंप्यूटर के इन्द्सोफ्त MS  के folder के अंदर दाल दे। उम्मीद है की अपडेट दोबारा  चालू नहीं होगा, अगर किसी कारन वश ये होता भी है तो आप अपडेट कर दे , लागत समय से बोहुत कम समय में ये काम संपन्न हो जायेगा।

if you want to running your centralized indsoft without any update, because some time due to heavy traffic on ftp server its crash and unable to download the updates,for offline update you could download all the contains on test1 folder and paste to in Indsoft MS folder on your computer drive c/d/e/f or any drive which drive it installs,after pasting run your centralized indsoft ,if update still want simply update after pasting updates does not need time...it was simple step to make your update clere and save your time

WEB BASED INDSOFT Dialer Setup

The new problem found in centralized indsoft,web booking or new connection booking(IVRS) not co-operate with indane.co.in to centralized indsoft.

For soluation of this HO release the WEB BASED INDSOFT Dialer(available on ftp://203.199.17.105 server's Test1 folder)

How to Install the Program ?

The downloaded file from the website will be a Zip File. WBI-Dialer-Setup.zip

Unzip the files into the unzipped folder.

Click on the Setup.exe file in the unzipped Folder.  The set up will install the Dialer application on the computer.

The installation of Dialer application is complete. You will find a Short cut placed on the desk-top named Dialer .exe. Click on this icon to run the Dialer application.

When the application is run for the first time on a particular computer, the application will check the internet connection and Sybase database connection for that particular computer.

In case Booking are not downloading please do the following:

Replace “serviceD” file from setup folder to your system InfdsoftMS folder (Please make a backup file) and then restart the service named SQL Anywhere - IndSoftMS from service.msc (Control Panel->Administrative Tools->Services).

Note:  If in case SQL Anywhere-IndSoftMS is not restarting then you will need to restart your PC.

HOW TO INSTALL CENTRALIZED INDSOFT(INDSOFT MS OFFICIAL SOFTWARE OF IOCL)

For installation of  indsoft ms you have a good quality of internet connection and virus free o.s(best windows xp sp2),if you want to without any trouble.
for installation indsoft ms just follow the step..

(for password concern with area feild officer or local IS)

1. Strict instructions to be given to Distributor through Sales officer that they should not do any transaction in Old Indsoft once the GDB is pasted in FTP.

2. Please check Go Live report through

2. Uploading of GDB by Field officer in FTP in designated folder a. ftp://203.199.17.105

b. User id and Password : xxxxxx

c. Folder :CentralisedIndsoft

d.GoliveGDBàRespective State Office folder(eg.1100_DLSO)

After pasting GDB, mail should be sent to respective State Office IS group.

3. Programmes to be downloaded

Login in to FTP

ftp://203.199.17.105

User id and Password : xxxxxx

Folder :CentralisedIndsoftàxxxxxx

d.Filename Installation_ver7.zip (Always check download latest version)

Unzip the folder 

4. Installation Guidelines

Please deactivate the Antivirus (mainly Quick heal which will not allow to install the programmes) if any running in the PC as it will not allow creation of required files while installation.

I) I n s t a lla t i o n o f S ER V ER :

Run the following batch files as Administrator (right click and Run as Administrator. In case this option is not there you can Run the file directly)

i. ServerInstall.bat (only in Server Machine. Server and client will automatically installed in Server Machine)

ii. Following 2 DB files to be copied in IndsoftMS directory (D or E drive etc wherever software is installed) Folder :CentralisedIndsoft àConvertedDBàRespective State office Folder (eg.1100_DLSO)

a) DB File 1 : a Zip/rar file with file name X1_DistributorSAPcode (eg.X1_117579.rar) will be available in the above folder. Rename the DB File to X1.db if not renamed.

b) DB File 2 : a Zip/rar file with file name X1_ExtEnv.rar will be available in the above folder. Unzip the File (password “xxxxxxxxxx”) and copy in the Directory where IndsoftMS is copied . DB File name should be X1_ExtEnv.db only. This is a common file for all the distributors.

Note : Please download only X1 DB file pertains to your location. SAP codes mentioned at the end of this file.

iii. Copy IndosftMS.dll and IndsoftMS.jar files from installation folder if not copied.

II I n s tal l ati o n o f CL I E N T :

a) In Server Machine go to Command Prompt (C:\)

b) Type ipconfig (note down the IP address of the Server)

c) Click on ClientInstall.bat (in all Client Machines.) –

d) Type the Server IP address when prompted

e) These batch files will ask for a Drive to select. Select “D” Drive (other than “C” any drive)

f) Copy IndosftMS.dll and IndsoftMS.jar files from installation folder if not copied.

g) No other file should be copied into this folder.

(DO NOT COPY X1.DB AND X1_ExtEnv.db Client PC)

PLEASE RESTART THE MACHINE AFTER COPYING ALL THE ABOVE

After installing the above, please restart the PC(important). The DB will start automatically when PC is restarted.

Connectionconfigerror

In case software is not installed properly, this error will come. The reason could be

a) X1.db and extenv.db might not have renamed. Check the same and rename.

b) PC user may not have administrative privileges to install software in C Drive. Coordinate with the hardwardware service provider to get the administrative privileges

c) Anitivirus might not have disabled before instllation remove the same.

d) Host file entry missing : check in Windows/System32/Drivers/etc – 

e) Open file name Hosts in notepad and check for the following entry. In case this entry is missing, add this entry in host file and save.

127.0.0.1 IndsoftMS

e) In case all of the above are available, in the Startà run type the

following command

services.msc

A list of services will display. Check for service SQL anywhere

IndosftMS . Restart this service. In case it does not restart or gives an error started and stopped, it indicates the software is not installed fully. 

e) As a last resort try the following command

In case software is successfully installed, it gives an message IndsoftMS service started successfully, if not it gives an error either IndosftMS service does not exist or error in starting IndosftMS. 

In such case, change the PC and install in some other PC

5. Go to IndosftMS folder (D or E drive etc) wherever installed, and double click on IndsoftMS.jar. The Centralised Indosft will start. Copy the shortcut to desktop

6. Initial login will be Admin and the password will be as per old Indosft.. The password length restricted to 8 characters. In case password length is morethan type only first 8 characters.

7. Instal the Remote Login Ammy Admin ID which is available under FTP à Centralised Indsoftà IndosftMSàRemote Login for providing Remote assistance by Sales officers/ IS department.

Guidelines for Starting the operations

1. EOD Operation: (check for the Date of application and if the date is not current date then only do EOD).

2. In case the application is running on previous date (check Application date on Main screen), perform EOD operation through using EOD login (LOCIN) Menu-àMainteanceàEOD.

3. EOD operation to be carried out through LOCIN Login.

4. While doing EOD, if any data transfer is pending to central Server, user has to ClickàMaintenanceàSync to Central Server till such time the entire data is synced Central Server.

5. All cash Memos beyond 48 hours to be cancelled. A list of cashmemos will display. Go to Admin Login, cancel the cash memos by Clicking Beyond 48 Hours check box.

6. EOD operation may take more than 5 to 10 minutes. Please wait till it completes. In case of any error messages, the same needs to be corrected and rerun the EOD operation.

7. In case the application is running on current date, perform the EOD operation at the start of the next day operation.

8. Please ensure completion of this activity by Distributor

9. Before EOD, update the Rate Master

10. Set the Cash memo Format Menu---File-àCash Memo Print set up on intial login. Find out from distributor what format they are using

(Single,2 per page and 3 per page.)

11. Find out from the Distributor their RSP (RSP, Vat, Discount etc) and update through Menuà Rate Masterà Product Rates for all the equipments indvidually. Cash Memo will not generate if rates are not maintained.

Important : Vat to be maintained for all the equipments/materials

(Mandatory). In case distributor maintains VAT for any material/ equipment, maintain the rate informed by the distributor, otherwise maintain 0 value.

12. Printers to be tested

13. Internet Connectivity to be tested

14. In case any error in Sync operation, the reason could the user ID not created in Central Server for the distributor. Contact SO IS for needful action.

15. In case of any problem distributor faces in operating the software, any errors in central transactions, distributor should post the problem through

Help-à Contact us àClick the Link to report problems to Help desk.

Any problem should be posted here only.

16. Sales officers to Login to IndsoftCMS and check the problems posted by distributor through Centralised IndsoftàCentralised Indsoft Solution Portal.

17. First Level support will be Sales officer to clarify the doubts of the Distributors and in case the same can not be resolved by sales officer Click à Referred to SO IS so that second level support will be given by State IS. IN case State IS is unable to resolve they will refer to HO IS.

18. In case of Urgency / Critical issues, mail the problem to cool.anupgupta@rediffmail.com.

INDSOFT INSTALLATION – TROUBLESHOOTING

  INDSOFT  INSTALLATION – TROUBLESHOOTING   

Following are a few Tips which may be followed to resolve Connectivity Issues during Initial Setup of Indsoft.

The Installation of Indsoft Server has following Stages :
Installation of Interbase Server.
Installation of Datadirect ODBC driver Files.
Conversion of Legacy Data &
Uploading Converted Data into Template Database.

Once the above steps are successfully executed, users can log in to Indsoft through Default Users available and Update Initial masters as described in Installation Document.

Connectivity Issues can arise during any of the above steps, if the execution of Setup Program was not successful OR the Setup Source was corrupt OR Operating System Files were Corrupt or could not be updated by Setup Program.

To verify Successful Connectivity, few checks may be performed at the end of every Step.

Please ensure Local Area Network has been set up successfully , in case more than one PC is to be connected to Indsoft, and that TCP/IP setup is in Place . Please note the IP Addresses of both Server PC and Client PC(s) beforehand.

After Executing Step1.Bat  i.e.
 “Installation of Interbase Server/Client  & Installation of Datadirect ODBC “ has been completed  , Following may be verified.

In Server PC

Verify that an Entry as below exists in the  “Services” file
(in Case of XP – under ‘C:\WINDOWS\system32\drivers\etc’ folder, in case of Win98 , under ‘C:\windows’ folder)
“gds_db           3050/tcp                           # InterBase Server”

If not , check if the services file is read only. If yes , remove read only tag and manually add the entry or Re-install Indsoft- Step1.bat.

Execute “Start Menu –>  Programs  -> Borland InterBase 7.5 Server [instance = gds_db] -> InterBase Server Manager [instance = gds_db]”
The Status Should Show “Running” . If Not Click “Start” Button.

When the Status Shows Running , Click on “Guardian Properties “. This Should Open another Window with entry showing as “Server Started”. If no such entry is shown or the Window does not pop-up then there might have been some error during installation or the Interbase License file is corrupted.

To Correct this, Stop & Close “Interbase Server Manager”. Delete Borland.lic file from “C:\Program Files\Borland\Interbase” folder. Now , Replace “reg624.slip” file from Installation Diskette (under “Final Installation” Folder) into this folder i.e. “C:\Program Files\Borland\Interbase”

Repeat Step 2., if Problem Persists , try Reinstallation to correct the error , or Contact IS Help Desk.

From Command Prompt ( C:\ ),  issue following command :
C:\> Ping INDSERVER

The Output should be like :
“Reply from 127.0.0.1: bytes=32 time<1ms TTL=128”

If the above Fails, Open “c:\windows\system32\drivers\etc\hosts “ ( for XP ) or “c:\windows\hosts” (for Win98) and look for an entry like
127.0.0.1     Localhost     Indserver
If no such entry is there, manually add the entry, and repeat above command.
If still the problem persists, contact Hardware support Engineer for OS related Calls.

If  above all has successfully executed , logically , connectivity to Interbase Database through Indsoft Application should happen without fail. To check this, Execute Indsoft.exe under “C:\Indsoft folder” by double clicking on it. Login Screen Should open, which will mean that connectivity is through.



In Client PC 


From Command Prompt ( C:\ ),  issue following command :

C:\> Ping INDSERVER

    “Reply from xxx.xxx.xxx.xxx: bytes=32 time<1ms TTL=128”
Where xxx.xxx.xxx.xxx is the IP address of the Server PC.

[run c:\> IPCONFIG (for XP) or c:\> WINIPCFG (for 98) to get the IP Address of Server PC]

If  this fails , Check LAN Connection or Lookout for cable disconnection . If all is Ok , Still Ping fails , Call Hardware support Engineer to correct this.


Execute Indsoft by double clicking on C:\Indsoft\Indsoft.exe , Login Screen Should Appear ( when we have successfully established connection in Server PC ) . If No login Screen appears , or some Error Message is displayed , Check for Windows “Firewall” in Server PC. If Firewall is on , Make an exception in Firewall by allowing TCP/port no 3050 . Repeat above again. If Still the error remains , Call IS HELP Desk.



Note: We have received feedback from our field locations that many a times connectivity issues have been faced at different Sites due to Virus infected PCs . On Installation of Proper Antivirus Software , these issues could be resolved. Therefore , we recommend that proper Antivirus Software may be installed at Installation Sites in All PCs which should be regularly updated with update patches.

On successful completion of above Run “Step2.Bat” from Installation Folder for Data Conversion and Uploading into Indsoft Template Database.

Please note down the Drive Letter whatever has been entered as the Installation drive in server and client PC. Please ensure that proper backup is being taken every day end from the SERVER PC from the designated drive’s Indsoft Folder , once uploading of data is complete and Operation in INDSOFT Version 8 has Started.

hope...you are sucessfully done....wish you all the best

how to install indoft v12r1

1.first dwonload from the ftp server.[which was(id and passward ) you got from your feild officer or local indsoft maintainer.
2. execute the step1.bat
3. wait untill its complete.
4.if any trouble shoot install again wit continous without unstall previous uncomplete one.